What is the K1 FTV network access?
How does the K1 Free To View work?
What is Free To View (FTV)?
When are we starting the FTV Kina?
How much is the FTV bundle and how many channels are in this bundle?
Why am I paying for the TVWAN Channel when it’s supposed to be free?
What happens after 30days?
If my play box plan is disconnected and I purchase a regular Prepaid TV plan [example; 7days 20CH], will I still be able to view my TV plan, or do I need to purchase the access network first before purchasing a regular TV plan?
If my playbox is currently active on a regular prepaid TV plan and once it expires, does the 30 days network access period kick in automatically or I loose network access [TVWAN] and have to purchase the network access K1 fee again?
Does the network access airtime of 30 days extend or does the remaining days activate after a regular TV plan I have purchased expires?

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How will I know if my Free-To -View service is not activated?

You will see the "scramble channel" sign when you switch to TVWAN. To sort this out, activate it by dialing *515# and select option 1 Connection Fee K1.00. Ensure the play box must be switched on when activating Free to View channel.

To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelpacific.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.