When you do a SIM replacement, your CellMoni account gets suspended. You will be required to call our customer care on 888 to reactivate your wallet. After successful verification, our customer care team will enable your wallet and you will be able to access your funds and use CellMoni again.
For more details, send us an email at cellmoni.support@digicelgroup.com or call our customer service at 888 (operational hours: 6am – 9pm, daily).