You just simply dial *151# and select option 1 to view your outstanding loan balance. Then press 1 to confirm and await confirmation SMS.
Otherwise you can open MyDigicel App and go to Offers For You section. Select "Check Loan Balance" and click Redeem. Then hit the 'Activate Plan' tab to confirm and await confirmation SMS.
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelgroup.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.