Problems with sending out SMS are caused by certain factors. The following are the common types of error messages associated with having problems relating to the Short Messaging Services
Common Error Messages:
- Message Sending failed.
- Message Rejected
- Message saved in draft/outbox.
- Unable to send message.
To prevent the above from happening, ensure you check the following things before sending an SMS:
- Check for network signal on device.
- There is sufficient credits in your phone.
- Ensure that you are sending it to a Digicel Number or other interconnecting networks or roaming partners.
- The message setting is set to GSM and not GPRS.
- Ensure that Message Centre Number is + 67572210010.
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelpacific.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.