It only applies to prepaid users who meet the following criteria:
- Smartphone non-MDA users who have not downloaded the app in the last 3 months.
- Existing users who are still using the old Group app and have not switched to the new Pacific app yet.
Contact details
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelpacific.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook Our operating hours are from 8am to 9pm every day.