Promotions
MDA 200MB PROMOTION
- Can all MDA users see this offer in the App?
- How do I check my balance?
- How will eligible users redeem the free bundle?
- How will I know if I am a recipient?
- Is the free bundle available for gifting, auto renewal and/or rollover?
- What is the promo offer?
WoWi Free Credit Promotion
- How come I purchased and activated two WoWi 4G LTE smartphones using the same SIM but only received the promo offers once?
- I purchased and activated a WoWi 4G LTE smartphone during the campaign but DID NOT receive the free bundles. What should I do?
- Will I receive the promo offers multiple times if I purchase two or more WoWi 4G LTE smartphones and pair them with the same Digicel SIM to activate the devices?
- Can the free Bonus Credit be gifted or transferred to another Digicel user?
- Are there any restrictions on the promo offers?
- If the SIM that I paired my new WoWi 4G smartphone with had an existing voice bundle from a 1TOK plan, which voice bundle will be used first if I make calls to other Digicel subscribers?
MOA Rewards Promotion
- Can I receive the offer on the same account more than once in a month?
- Can the free bundles be gifted or traded?
- How does the promotion work?
- How long is the free bundle valid for?
- How will I know if I can participate in this promotion?
- What if I had joined Digicel’s network days or months before this offer was launched?
Free Red Club promotion
- Is REDclub available to new SIM Swap users
- What is this Promotion about?
- How long will the promotion run?
- Who is eligible for this FREE offer?
- How do I get started?
- With my free access, will the REDclub plans be free as well?
Digicel Free Night Calls
- If I had activated any paid plan i.e. 1TOK Prime Bundle, Night Voice Plan or Happy Hour Plan with a voice bundle, and then topped up K5 or more AND activated the Free Night Calls plan, which voice bundle will deplete first during that day?
- When will the Free Night Calls expire?
- Is gifting included?
- Will the Free Night Calls rollover?
- What is this about?
- How does it work?
Digicel Christmas Promotion
- Can I get the 10% discount on my Smartphone purchase if I don’t have a CellMoni account?
- How do I use CellMoni to purchase a Smartphone and get a 10% discount?
- I bought a Smartphone during the promotional period but DID NOT receive the free bundles. What should I do?
- What should I do to continue to receive the monthly free bundles?
- Will I receive the Christmas offer more than once if I insert the same SIM in multiple new Smartphones?
- How will I know that I was awarded the free bundles?
WoWi 4G LTE Smartphone promotion
Home Internet Router promotion
- What is the home internet router promotion about?
- Can I use my SIM in the router to make or receive calls?
- How many devices can I connect to the home internet router?
- Can I gift the home router internet bundles?
- Are the router plans renewable?
- Is there rollover in the home internet bundles?
Free Night Calls Promotion
- What is this free night call promotion about?
- When will it be launched?
- How will the free night call promotion work?
- Who is eligible for this free night call promotion?
- Will I be eligible for the promo if I do a double recharge of K2 or a triple recharge of K1 to my account on the same day?
- How many free night calls will I be given if I top up K3 or more on the same day?