How come I purchased and activated two WoWi 4G LTE smartphones using the same SIM but only received the promo offers once?
I purchased and activated a WoWi 4G LTE smartphone during the campaign but DID NOT receive the free bundles. What should I do?
Will I receive the promo offers multiple times if I purchase two or more WoWi 4G LTE smartphones and pair them with the same Digicel SIM to activate the devices?
Can the free Bonus Credit be gifted or transferred to another Digicel user?
Are there any restrictions on the promo offers?
If the SIM that I paired my new WoWi 4G smartphone with had an existing voice bundle from a 1TOK plan, which voice bundle will be used first if I make calls to other Digicel subscribers?
What is the validity of the promo offers?
Can I get the free Bonus Credits more than once in a month?
Is there a specific date or time when the K35 free Bonus Credits will be awarded every month?
How do I activate the promo offers?

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How come I purchased and activated two WoWi 4G LTE smartphones using the same SIM but only received the promo offers once?

Each device should be paired with another Digicel SIM instead of using the same SIM. Use the same information from the previous question if the promo offers were not awarded upon activating the 2nd device.

Contact details

To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelpacific.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook Our operating hours are from 8am to 9pm every day.