Devices that do not support eSIM include:
- iPhones purchased from China or Hong Kong are dual sim, with no eSIM
- Pixel 3a purchased in South East Asia
- Android Q Beta versions
- Samsung Galaxy S20 Hybrid Dual SIM
- Huawei P40 Pro+
- LG, HTC, Xiaomi, Honor, RealMe, OnePlus, ViVo
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelpacific.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.