If you are moving the mobile number of your physical SIM to an eSIM, the physical SIM will no longer work. If you are purchasing a new eSIM with a new phone number, you can use both the physical and eSIM, as they will have different phone numbers.
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelpacific.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.