You can use the same phone number to access your MyDigicel App account if you have switched from physical to eSIM. If you purchase an eSIM with a new phone number you would have to register for a new MyDigicel App account.
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelpacific.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.