TV plans can only be placed on hold on the following reasons;
- Antenna/Dish alignment
- Faulty play box
- Subscription to incorrect smart card or box id number
To find out more, please chat with us by clicking here or send us an email CustomerCarePNG@digicelpacific.com or go to our Digicel PNG official Facebook page by clicking here: DigicelPNG Facebook. Our operating hours are from 8am to 9pm every day.